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Home The Cycle Room Delivery Details

The Cycle Room Delivery Details

Shop where and how you want and get your bike and gear, delivered to best suit you. Whether collecting in-store or delivered to your door, your new purchase will be the start of many adventures.

Bike Delivery

Your bike will be 95%1 built by a trained mechanic, carefully packed and delivered to your front door so once you un-box it, only minimal assembly of fitting the pedals and adjusting the handlebars and saddle is required. Our Rider Support Team are on hand to help you at any point, and we also have a bunch of helpful and quick instruction guides to get you rolling safely. We offer a free Bike Health Check with each Delivery order.
Dispatch Time:
1-3 working days
Delivery Time2:
1-2 working days
£19.99

(Free on bikes over £500)

Item Delivery

Get your cycling essentials to your doorstep quickly and hassle‑free. Whether you’ve just ordered a new helmet, a set of lights, or that perfect pair of gloves, we make sure your gear arrives safely. We pride ourselves on ensuring every parcel is packed securely and delivered efficiently, so you can focus on your next ride.
Dispatch Time:
1-2 working days
Delivery Time2:
1-2 working days
£5

(Free on orders over £50)

Click & Collect

Select your ride and accessories, place your order and pop in-store to collect – simple! For all Click & Collect orders, you can rest assured that one of our amazingly trained mechanics will fully build and safety check your bike, ensuring your ride is good to go, within 7-10 working days from your order date. We also offer a free Bike Health Check for all bikes within a Click & Collect order.
Collection Time:
Ready within 7-10 working days
Free
Delivery FAQs
Can my bike be delivered on the weekend?
Unfortunately, not. Our courier delivers between 8am-6pm, Monday to Friday.
My order is still not here!
In the unlikely case that your order has not arrived by the estimated delivery date then please contact us at [email protected] or call 01206 699311.
Do you delivery internationally?
Unfortunately, we currently do not offer deliveries outside of the UK (Excluding Northen Ireland & the Channel Islands.)
Can any retailer provide my free Bike Health Check?
To find out what store can offer you a free Bike Health Check please contact us at [email protected] or call 01206 699311.
What should I do if my order is damaged or incorrect?
In the unlikely case that your order arrives damaged please aim to report any damage within within 24 hours of delivery. We cannot accept responsibility for subsequent damage that may occur once the order has been left at any chosen delivery address. However, we will try our best to accommodate any issue, please contact us at [email protected] or call 01206 699311.
Click & Collect FAQs
What do I need to bring to collect my order?
A valid photographic ID matching the name on the order needs to be provided to the store.
How do I know when to collect my order?
You will receive an email notifying you that your order is ready to collect. Please familiarise yourself with the store's opening hours before travelling.
My order still isn't ready, what should I do?
Please contact the designated Click & Collect store directly for assistance.

1 Assemble free delivery might require minor adjustments, such as installing pedals or turning handlebars.
2 In any instance, we cannot guarantee a specific delivery date. Delays or other unforeseen circumstances beyond our control may cause delays without prior knowledge. Your contact information is provided to the delivery companies, who we anticipate will communicate pertinent details to you in these exceptional circumstances.